| With the advancements in technology, end users have | | | | Do-It-Yourself |
| become more sophisticated and telephone systems | | | | What phone features are important to you? |
| have evolved to the point where any data literate | | | | Do you have remote workers, a field sales force |
| person can install and/or maintain their own business | | | | or just want to have a phone to work from home? |
| phone system. But what phone system is right for | | | | How many office locations do you have or plan? |
| your business? | | | | What phone service provider are you using? |
| Here are 10 questions you should ask yourself before | | | | What kind of phone service are you using? Cable, |
| doing your research or talking to an IP Phone System | | | | DSL, VoIP, Digital etc... |
| expert at a company. | | | | How many concurrent calls/phones will you need |
| Do you understand your business type and the | | | | today, 6 months from now, or 3 years down the |
| nature of your incoming calls? Are phone calls | | | | road? |
| perishable? How important is it to find a way to | | | | Whatever your business needs, make sure that you |
| complete the call to the live person? | | | | do plenty of research to ensure you're making the right |
| How do you want your company to be perceived | | | | decision. Sometimes investing in a better phone |
| by the outside world? Open, friendly, and willing with | | | | system means giving up that extra cash today to |
| live answering of calls, or do you want to build the | | | | make certain that your Business Phone System |
| perception of a giant by using an automated attendant | | | | accommodates your business needs tomorrow. |
| and departmental calling | | | | Remember most business communications with |
| Do you experience high call volume and do you | | | | customers are via the telephone. Great phone service |
| transfer calls frequently? | | | | combined with good phone etiquette builds a powerful |
| What are your companies' capabilities to install and | | | | first impression. |
| maintain a phone system on your own? Installation vs. | | | | |