Tips for Handling Bogus Phone Calls

They may say that their car has broken down andcaller has left and you've closed the door, don't forget
they need to phone someone for help. They mayto unhook the chain so that any friend or relative you
pretend to be a workman, saying that they need tohave given a key to can still get in.
check your electricity or water. They might even claimMake sure your back door is locked if someone
to be from the council and that they are carrying out aknocks at your front door. Sometimes thieves work
local survey. Whatever reason a caller gives, you needtogether with one coming in the back way, while the
to be sure that they aren't just trying to get into yourother keeps you talking at the front.
home to steal something.Keeping the chain on the door, ask callers from the
There are around 12,000 incidents of "distractioncouncil or any other organization to pass through some
burglary" each year, where callers get into homes andidentification. If you need your glasses to check this
then steal cash or valuables while the occupier isdon't think it's rude to close the door and go and get
distracted in some way. Sometimes they work in pairs,them. A genuine caller won't mind. If you're still not sure,
with one doing the talking while the other is stealing andask the caller to leave and tell them to write and make
they often target the elderly.an appointment so that someone else can be with you
Be on your guard every time the doorbell rings, orthe next time they call. The basic rule is if you don't
there's a knock at your door. Look out of your windowknow the person at your door don't let them in.
to see who's there first and if you don't know who theAs part of the Government's "Stop, Chain, Check"
person is, open the window slightly and talk to themcampaign, local councils, social services and Age
that way, rather than opening your door.Concern centers have further information they can
Alternatively, have a viewer fitted in your front door soprovide to older people. They can also help with door
that you can take a good look at who's there first. Ifviewers, chains and mirrors, and in certain
your eyesight isn't so good, don't worry as you cancircumstances, may be able to supply a personal
now get wide-angle viewers to help you see better.attack alarm that connects through to a control center.
Put the door chain or door bar on before opening theNever take your safety for granted. Criminals won't
door and talk through the gap. You could even fit ahesitate to take advantage of your generosity by
small mirror to the wall next to the door so that youpretending to need to use your telephone.
can easily see the person you are talking to. When the