Public Mobile And Wind: The Emerging Cell Phone Service Players

Just about a year ago, a peer of mine talked aboutentirely new cellular start up, launched in Toronto. WIND
how he preferred I called him in the evenings just soMobile is a subsidiary of Globalive Communications.
he didn't get charged for the calls. The "evenings andTheir aim was to develop plans that were built around
weekends free" concept has been around for a whilecustomers' needs. They offer a wide range of plans
now, but had recently started to fade away. A fewand don't charge for extras, unlike other cellular
years ago, Canadian cellular companies offered manycompanies. They even offer a few unlimited plans, an
bells and whistles to attract customers to their side ofidea that's considered a no-no amongst the big-three.
the pond. This however has started to fade away. ITheir ad campaigns feature around the customer,
remember a time when Fido had free Fido-to-Fidohence portraying them as a consumer's advocate.
calling, unlimited evenings and weekends, as well asTheir website is designed more as a conversation
unlimited incoming calling. Best of all, you could getpiece and less like a corporate eye-sore. In the four
these features in almost any plan without having tomonths since their launch, they have already attracted
pay extra. Since those days, Rogers had taken overover 35,000 subscribers.
Fido and many of those wonderful gimmicks started toAnother up-and-coming player to watch out for is
fade away.Public Mobile. Their launch date is set for the month of
Until recently, the cell phone industry has been one bigMay, yet they have already opened up a total of 25
oligopoly. Three major players Rogers, TELUS, andstores in their operating cities, Toronto and Montreal.
Bell, have been setting and matching their prices toThey plan to launch with just one cell phone plan –
take advantage of customers. They have even triedone they believe will attract a whole slew of
to hide the Wireless Number Portability act for thecustomers. The proposal is simple – unlimited talk
most part, an act law that allows cellular customersand text for the price of $40 a month. Although this will
to take their cell phone number with them if theyattract many phone yakkers and texters, I still think
decide to move to another service. Moreover, theythey are missing a huge market. They are missing out
have customers locked in to an agreement – aon the normalites – the category of people who
factor that explains why Canada's cell phone market isdon't spend most of their waking hours on the phone.
competitively inactive for the most part.These people spend no more than $25 - $35 a month
Now, there are new players to change the game.on a cell phone plan. However, Public Mobile might
They will be playing a new game, however – theattract those cell phone users who end up spending
game of unlimited. In December 2006, WIND Mobile, anover $60 because of overuse.