How to Set Up a Conference Call That Provides International Participants With Toll Free Access

Hosting an international conference call is far lessthat works best for the majority of the people or for
expensive than arranging an in-person conference withthe key people involved in the call. Don't forget that the
participants located around the world. Not only that,International Date Line may come into play. For
conference call set up is easier than you may realize.example, if the call takes place at 11:00 AM in Los
Before you schedule the call, you'll need to select aAngeles on May 10th, your Chinese participants will be
telecommunications provider that supports internationalcalling at 2:00 AM on May 11th. Optionally, you may be
conference calls as well as do a little pre-callable to set up call recording so that attendees who
organizing.missed the international conference call can listen to it
Start by listing the participants along their countries. Forlater.
example, if your international conference calls willOnce you've set up the international conference calls,
involve participants from countries such as China,you'll need to communicate with attendees. Not only
Australia, Philippines, Canada, and the United States,will the attendees need to know the time and date,
you'll need to find an international conference callingideally expressed in local time, they will also need to
plan that supports those countries or offers "dial out"know what phone number to dial and the international
to those countries. The way international conferenceconference calling conference PIN code. Because
calling works, participants from other countries dial a tollinternational conference calls feature different phone
free number for their countries in order to connect tonumbers based on the callers' countries, a single
the phone conference.generic mass email won't do. You'll need to provide
If a country is not supported, or if toll free access fromparticipants with information relevant to them.
that country is more expensive than expected, youIn addition, if the conference call set up has been set to
can optionally dial out to those participants. Fordial out specific participants, you'll need to let those
example, toll free international rates in the Philippinesparticipants know that you will be dialing them directly.
may be higher than you're willing to pay per minute.Make sure to specify which phone number you will be
You may be able to get a better rate for your Filipinodialing so that the attendee is available at the correct
participants by dialing out to them directly. Ideally, you'llphone at the stated time.
want most participants to call with international toll freeWhen sending the information about the international
access. Not only is this easier for you, it's easier forconference call, you may also want to include an
participants to dial a toll free number at the appointedagenda. This will help attendees prepare for their roles
time. Look for a provider with an extensive list ofin the teleconference as well as help you to better
international countries.control the cost of international conference calls. For
Because rates do vary by country, you'll want toexample, if you need your sales manager in Australia
research rates and make your conference call set upto present a ten minute presentation on the latest
decisions with rates and dial out options in mind.regional sales figures, let her know exactly what you
Depending on the international conference call serviceexpect and how many minutes have been allotted.
provider, you may be able to pre-program dial outInternational toll free access and set up aren't overly
instructions into your account. If so, schedule your calldifficult, but the more organized you are, the better.
and enter the phone numbers of the participants thatTake the time to research international conference
you'd like to dial directly.calling rates for your call's participants and pre-program
Another important set up step involves scheduling thedial out options if it makes financial sense to do so.
call. Since you'll be teleconferencing with attendeesHost the international conference calling meeting at a
from around the world, everyone will be in differenttime that works best for the bulk of your key
time zones. Business hours for your teleconferenceparticipants. Finally, communicate with attendees
may be the middle of the night for your participants.beforehand so that everyone knows which toll free
Use a time zone map to determine the time of daynumber to dial and their roles during the teleconference.