| A doctor answering service will allow your patients to | | | | calling the doctor a better experience overall. Most |
| speak with an actual person. They won't have to wait | | | | people don't get sick between office hours. It is always |
| for the beep and hope that someone returns the call. | | | | when the doctor's office just closed or the middle of |
| By speaking with an actual person, they will believe | | | | the night. |
| that they are more likely to get a phone call back. The | | | | You can set up your doctor answering service to call |
| reason why they are calling and not just making an | | | | you. This saves one less hassle that you may have |
| appointment is that they want to speak with the | | | | when you call the doctor. You call the doctor's office |
| doctor about a particular issue. If they just get shuffled | | | | and the recording comes on. It tells you that if you |
| around it is easy for them to think that they are not as | | | | want to reach the doctor after hours, than you call |
| important as other patients. | | | | another number to page them. If you are ill, you don't |
| As a doctor, you want to make sure each one of | | | | want to spend a lot of time on the phone trying to |
| your patients' feels special and that you care for them. | | | | track down the doctor. The service will take all of the |
| You cannot know all of them individually but you can | | | | information and page the doctor right away giving him |
| make sure that they receive personalized treatment | | | | or her information needed to call you back. |
| by hiring a doctor answering service. This service will | | | | A doctor answering service can also weed out calls |
| help your image of being accessible. No matter what | | | | that may not be urgent. You may have some patients |
| time they call, they will be able to speak with a live | | | | that call with a hang nail. When they call with the |
| person. You can set it up to pick up at night after your | | | | hangnail they know that they may be turned away. |
| office has closed. You can also set it up to pick up at | | | | They call anyway hopping they can get through to the |
| lunch time or any other times when you staff will be | | | | doctor. The service can act as a screen for these |
| away from the office. This included holidays as | | | | types of callers saving your office staff time and |
| needed. These services are designed to help make | | | | efforts. |