| An answering service run by a virtual PBX can save | | | | your voicemail by accessing your online account from |
| you thousands of dollars by avoiding hardware and | | | | anywhere -- home, office or the beach. |
| maintenance costs. In fact, the technology has | | | | Live Call Transfers: Traditional PBX services can't do |
| advanced so rapidly that these virtual answering | | | | this, but now you can put an incoming caller on hold, |
| services are the preferred way to organize, forward | | | | and then transfer them to your business partner's |
| and manage incoming calls. The capabilities of these | | | | extension or your assistant's cell phone. Transfer |
| systems are mind boggling and the cost is a fraction | | | | callers between extensions/mailboxes just like a large |
| of what it would be if you decided to install an in-house | | | | corporate phone system. This is a feature most Virtual |
| system. | | | | PBX services do not provide. |
| A virtual PBX service is ideal for both large and small | | | | Hotlines: These are recorded messages that your |
| businesses and can handle all of your communications. | | | | prospects or customers can listen to 24/7 to learn |
| The options and preferences are almost limitless. You | | | | more about your offerings. If they are interested, they |
| can set it up anyway you want to insure that never | | | | can leave a voicemail and you can call these |
| miss an important call again. Moreover, you can | | | | pre-qualified leads back. (Interestingly enough, most |
| portray a professional image, even if you are working | | | | prospects don't want to talk to a salesperson, fearing |
| at home. | | | | high pressure tactics. They would rather find out what |
| Here is a quick rundown on just a few of the many | | | | they can themselves. |
| features that are included: | | | | Notification of New Messages: Virtual PBX can alert |
| Toll free service: You get your own toll free number | | | | you via e-mail, text message, or phone whenever you |
| for all your business needs and your prospects and | | | | receive a new message so you can get back to your |
| customers never get a busy signal. | | | | important prospects and clients right away. |
| Multiple extensions: Press #1 for Joe, Press #2 for | | | | Send and Receive Faxes without a Fax Machine: You |
| Mary, Press #3 for Customer Service, etc. | | | | don't need that fax machine or that extra phone line. |
| Call forwarding: Incoming calls are routed to wherever | | | | Just use your email, or log onto your account's online |
| your designate, such as a cell phone, and even | | | | back office. |
| announcing the name of the caller before you speak | | | | Ad Tracker: Know exactly which advertisements are |
| with them. You can even program the system to | | | | pulling in the traffic and sales. |
| configure the time of day you are available to accept | | | | These are just some of the dozens of included |
| calls. | | | | features you get when you sign up for a virtual PBX |
| Customizable Music on Hold: "It's all rock and roll to me!" | | | | answering service. It is very easy to set up and, better |
| You can play whatever music you like, or even better, | | | | yet, it is available on a month to month basis, so you |
| you can promote your business while customers are | | | | don't have to have any expensive long term |
| on hold -- that's called an "on-hold commercial." | | | | commitments. |
| Access Voicemail and Faxes Online: You can receive | | | | |