| A virtual receptionist is essentially an automatic | | | | facilities. |
| answering machine which can independently handle | | | | With the help of functions such as the |
| calls coming to your corporate office. As an effective | | | | dial-by-extension feature, your clients can be easily |
| alternative to costly premise based phone systems, | | | | connected to the appropriate sections in your office. |
| virtual receptionist systems are now becoming popular | | | | The system will be automatically switched to voicemail |
| among small and medium business firms. These | | | | system if no person is available in a particular |
| systems are offered by hosted PBX firms and are | | | | department of your office or if the call is coming during |
| efficient options for businesses to handle their daily | | | | non-business hours. The system can also redirect the |
| business needs. | | | | call to your employees' personal or residential phone |
| Benefit from Value-added Features | | | | systems. So your employees never have to miss the |
| The main advantage of having a virtual receptionist is | | | | calls of your valued clients. Thus management of your |
| that you need not employ a dedicated telephone | | | | business from far-off locations is also possible with |
| operator. The system can automatically receive calls | | | | these systems. |
| from your clients and intelligently redirect those calls to | | | | Economic Option for Small and Medium Businesses |
| the telephones of the corresponding employees in | | | | Most virtual receptionist systems are capable of |
| your office. | | | | handling multiple extensions and can be programmed |
| All callers to your office phone will be greeted with | | | | to provide different instructions for callers, depending |
| pre-recorded welcome messages and other | | | | on the time of call. The virtual receptionist systems are |
| interactive menus. Most virtual receptionist systems | | | | affordable and also easy to configure, with minimal |
| have options for recording and playing messages such | | | | overhead charges and future maintenance costs |
| as corporate information, services and product details | | | | involved. Thus the virtual receptionist systems, apart |
| to callers. The system which can have its own toll free | | | | from providing 24x7 customer care service can also |
| number also provides callers with options such as | | | | help improve the professionalism of your corporate |
| group dialing, dial-by-name and dial-by-extension | | | | business firm. |