| If you are a small or medium-sized business owner | | | | exactly what you want the operator to say and she |
| who wants to increase sales and profits but you can | | | | can view it on her monitor every time a current or |
| not find the time to pursue your strategies, a telephone | | | | prospective client calls. The live operator can answer |
| answering service may give you more answers than | | | | with your business name and follow with, for example, |
| you could have imagined. Business gurus are fond of | | | | special pricing on air conditioners if you're an electrician, |
| saying that you can solve most business problems | | | | discounted meal times if you're a restaurant, newly |
| with more sales. While that's an exaggeration, most of | | | | arrived products in you're a retail store. And you can |
| us would agree that adding more sales to the top line | | | | drive more callers to your 800 or local phone numbers |
| makes solving most business problems easier. It's | | | | by advertising in newspapers or on the Internet and |
| simple: more money in the till, more money to solve | | | | having those numbers answered by live operators |
| problems. However, the reality is that many | | | | who take orders for your product or schedule |
| entrepreneurs and business owners spend more time | | | | appointments for your services. |
| on non-incoming producing activities than they do on | | | | 3. Why pay a fully Salary when you can pay $100 |
| revenue generation activities. | | | | month or less for well trained operators customized to |
| An answering service can help you grow your | | | | your business? |
| business both directly and indirectly by allocating more | | | | Businesses pay hefty fees for employees. The true |
| people and time to profit-building strategies, and can do | | | | cost of each employee is more than the amount of his |
| so at a very economical price. Here are the top 3 | | | | paycheck. The loaded cost of an employee can often |
| ways. | | | | by up to 50% more than the paycheck. Employers |
| 1. Increase Your Client Satisfaction 24 Hours a Day | | | | must pay many taxes on employee pay, and most |
| An answering service is available 24 hours a day, and | | | | employers also pay a certain amount for employees' |
| not just available, it can provide an efficient, friendly, live | | | | vacation, sick, and holiday time off. On top of that, |
| voice to your clients any time of day or night that they | | | | many employers pay a portion or all of an employee's |
| want or need to call. We all know that people do not | | | | health and other benefits. The cost of an answering |
| like automated voice answering and voicemail | | | | service is typically lower than the cost of putting a |
| systems. They are impersonal, uncaring, and often | | | | new phone line in and is a fraction of the cost of a |
| frustrating. Giving your clients a live person to talk with | | | | full-time receptionist. Yet with an answering service, |
| increases the likelihood of their satisfaction and, | | | | you can have a team of sales people giving |
| importantly, their willingness to recommend your | | | | round-the-clock service to your current and |
| business to another because of your good service. | | | | prospective clients. |
| Plus, you never miss a call. You never miss an | | | | An answering service is a very strong value |
| opportunity. | | | | proposition for any growing business. Even if your |
| 2. Think Outside the Box with Your 24 Hour | | | | business operates efficiently with your people today, |
| Answering Service | | | | an answering service can, at a very cost-effective |
| You can have the live operator answering your phone | | | | price, be incremental to that operation, helping to |
| lines sell more of the products and services you want | | | | increase your sales and customer numbers, expanding |
| to sell. All you have to do is write down a script of | | | | your business, and resulting in greater profits to you. |